Responsible authority within the meaning of data protection laws, in particular, the General Data Protection Regulation (GDPR): Ludovic Cochet
You can ask to:
- Receive confirmation of the processing of personal information about you (or notice of non-processing of your personal information, if applicable) and access your stored personal information, as well as additional information.
- Receive a copy of the personal information that you have voluntarily provided to us in a structured, commonly used, and machine-readable format.
- Have your personal information that we stock rectified
- Have your personal information deleted
- Refuse the processing of your personal information.
- Request that we limit the processing of your personal information.
- File a complaint with a supervisory authority.
Please note, however, that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.
If you would like to exercise any of the above rights or receive more information, please contact our Data Protection Officer using the information provided below: Ludovic Cochet
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. The retention periods will be determined according to the type of information collected and the purpose of its collection, considering the requirements applicable to the situation and the need to destroy obsolete and unused information as soon as possible. Under applicable laws and regulations, we will keep records containing client personal information, account opening documents, communications, and any other required information.
We may rectify, supplement, or delete incomplete or incorrect information at any time and our sole discretion.
Reasons for data collection
The processing of your personal information (any information which could potentially allow your identification by reasonable means; hereinafter “Personal Information”) is necessary for the performance of our contractual obligations to you and to provide our services, protect our legitimate interests and comply with the regulatory obligations (legal and financial) to which we are subjected to.
What information do we collect?
We collect two types of data and information about our Users.
The first type includes unidentified and non-identifying information which concerns one or more Users, and which may be made available to us or collected because of their use of the website (“non-personal information”). We do not know the identity of the Users from whom this non-personal information was collected. The non-personal information that is collected may include your aggregated usage information and technical information transmitted by your device, including certain information relating to computer software and hardware (e.g., the type of browser and operating system you are using, your device uses, language settings, access time, etc.) To improve the functionality of our website, we may also collect information about your activity on the website (e.g., pages viewed, online browsing, clicks, actions, etc.)
The second type includes personal information, that is to say, personally identifiable information, which identifies an individual or which is capable, by reasonable means, of enabling the identification of an individual. This information includes:
- Device Information: We collect Personal Information about your device which includes geolocation data, IP address, unique identifiers (e.g., MAC address and UUID), and other information relating to your activity on the website.
- Registration information: When you register on our website, we will ask you to provide certain information, namely your first and last name, your email or postal address, as well as other information.
How do we receive information about you?
Your personal information is collected in several ways:
- When you voluntarily provide your personal data by registering on our website.
- When you use or access our website in connection with your use of our services.
- From third-party providers, services, and public registries (e.g.: traffic analysis providers).
How is this information used? Who do we share this information with?
We can use users’ information as follows:
- To communicate with you: By sending you messages regarding our services, providing you with technical information, and answering any customer service questions you may have.
- To communicate with you and to inform you of the latest updates and new services.
- To show you advertisements when you use our website (see the “Advertisements” section for more information).
- To promote our websites and products (see the “Marketing” section for more information).
- To conduct statistical and analytical surveys to improve the website.
In addition to the various uses mentioned above, we may transfer or disclose Personal Information to our subsidiaries, affiliates, and contractors.
- Host and exploit our website.
- Provide you with our services, in particular a personalized display of our website.
- Store and process such information on our behalf.
- Present advertisements to you and help us measure the success of our advertising campaigns so that we can retarget our users (if applicable).
- Provide you with marketing offers and promotional content relating to our website and our services.
- Carry out research, technical or analytical diagnostics.
A “cookie” is a small piece of information that a website assigns to your device when you visit a website. Cookies are particularly useful and their use can have different purposes, including allowing you to navigate efficiently from one page to another, allowing the automatic activation of certain features, remembering your preferences, and allowing you to interact with our Services faster and more simply. Cookies are also used to ensure that the advertisements you see match your interests and are personalized accordingly, as well as to compile statistical data about your use of our Services.
Our website uses the following types of cookies:
a. “Session cookies” which are only stored temporarily during your browsing session to allow normal use of the system and are deleted from your device when you close the browser.
b. “Persistent cookies” that are only read by the website and that are saved on your computer for a specified period and are not deleted when the browser is closed. These cookies are used when we need to recognize you on repeated visits, for example, to allow us to store your preferences the next time you log in.
c. Third type of cookies that are set by other online services that manage content on the page you are viewing, for example, by third-party analytics companies that monitor and analyze our web access.
Cookies do not contain any information that can identify you personally, but we may combine the Personal Information about you that we store with the information stored and obtained by cookies. You can delete cookies by following the instructions in your device preferences. Be aware, however, that if you choose to disable cookies, some features of our website may not work properly, and your online experience may be limited.
We use a tool hosted on Google Analytics to collect information about your use of the website. The tool collects information such as how often users access the website, which pages they visit, when, etc. The tool does not collect any personal information, and it is only used by the host and operator of our website to improve its website and its services.
Use of script libraries (Google Fonts)
To present our content in a pleasant way and with good graphic quality in all browsers, we use script and font libraries such as Google Fonts (https://www.google.com/webfonts) on our website. Google Fonts fonts are transferred to your browser cache to avoid multiple loads. If your browser does not support Google Fonts or blocks their access, the content will be displayed using the default font.
- Any request to a script or font library automatically triggers a connection with the operator of said library. While in theory, library operators can collect data, the existence of this practice and, if so, the intended goals have not yet been established.
Collection of information by third parties
How do we protect your Personal Information?
Data transfer outside of the EEA
Please note that some data recipients may be outside of the European Economic Area (EEA). In such cases, we will transfer your data to those countries only as approved by the European Commission providing an adequate level of data protection, or we will establish legal agreements ensuring an adequate level of data protection.
We may use third-party advertising technology to serve advertisements when you access our website. This technology uses information about your use of the services to target the right advertisements for you (for instance, by placing third-party cookies on your web browser).
You can unsubscribe from many third-party advertising networks, including those owned by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). To obtain more information from members of the NAI and DAA about this practice and your choices regarding the use of this information by these companies, including how to unsubscribe from third-party ad networks operated by members of NAI and DAA, please visit their respective websites below: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
We may use your personal information, like your name, your email address, your phone number, etc. on our own or through contractors to provide you with promotional content regarding services that we believe, might interest you.
Out of respect for your right to privacy, we include in this promotional content the means to opt-out of receiving new promotional offers from us. If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists.
Please note that even if you unsubscribe so that you no longer receive marketing emails from us, we may send you other types of important email communications without giving you the option to unsubscribe. These can include customer service messages or administrative notifications.
We understand the importance of protecting the privacy of children, particularly online. The website was not designed to be used by children. Under no circumstances do we tolerate the use of our services by minors without the consent or prior authorization of a parent or legal guardian. If a parent notices that their child provided Personal Information to us without their consent (or if a guardian becomes aware that the child for whom they are responsible has provided us with personal information without their consent), they should contact us via our contact form or call us directly.
If you have questions regarding our website or our collection and/or use of your Personal Information, please contact us via our contact form or call us directly.
Last modification: 11th of January 2021